fc77 Privacy Policy

Introduction

fc77 is committed to safeguarding the privacy and security of every player who visits our platform. This Privacy Policy describes in detail how fc77 collects, processes, stores, and protects the personal information you share with us when you access our website at fc77.vu, create an account, place bets, participate in promotions, or contact our support team.

By using fc77's services, you acknowledge and agree to the practices outlined in this policy. We encourage you to read this document carefully. If you have any questions or concerns, please reach out to us at the contact details provided at the end of this page. This policy applies to all players accessing fc77 from Bangladesh, including those using mobile devices, desktop browsers, or any application provided by fc77. We do not knowingly collect data from anyone under the age of 21.

Information We Collect

When you register and use fc77, we collect certain categories of personal data that are necessary to provide our services, comply with applicable requirements, and maintain the security and integrity of our platform. The types of information we may collect include:

• Identity information: full name, date of birth, gender, and government-issued identification details for age and identity verification.
• Contact information: email address, phone number, and residential address within Bangladesh (e.g., Dhaka, Chittagong, Sylhet, Khulna).
• Financial information: payment method details (bKash, Nagad, Rocket, Upay, bank account references), deposit history, and withdrawal records. We do not store full card numbers or mobile banking PINs.
• Technical data: IP address, device type, operating system, browser type, session timestamps, and referring URLs — collected automatically when you visit fc77.vu.
• Behavioral data: game activity, betting patterns, session duration, and promotional interactions to help us improve the platform and tailor relevant offers.

We collect only the minimum data required to operate our services effectively. Where information is optional, we clearly indicate this at the point of collection.

How We Use Your Information

The personal data we collect is used solely to operate, improve, and secure the fc77 platform for players in Bangladesh. Specifically, we use your information to:

• Verify your identity and confirm you meet the 21+ age requirement before granting access to real-money wagering features.
• Process deposits and withdrawals via bKash, Nagad, Rocket, Upay, and supported bank transfers, and maintain accurate transaction records.
• Deliver, maintain, and improve the platform, including cricket betting markets, live casino tables, slots, and crash games tailored to Bangladeshi preferences.
• Send transactional communications such as deposit confirmations, password reset emails, and account security alerts. We only send promotional messages if you have opted in.
• Detect and prevent fraud, money laundering, bonus abuse, and any activity that may compromise the integrity of the platform or harm other players.
• Comply with applicable laws, respond to lawful requests from authorities, and enforce our Terms and Conditions and Responsible Gaming commitments.

Data Sharing and Disclosure

fc77 does not sell, rent, or trade your personal data. We may share certain information with trusted third-party service providers who assist in delivering our platform, but only under strict contractual obligations that prohibit them from using your data for their own purposes. Such partners include:

• Payment processing partners (including mobile financial service operators such as bKash and Nagad) for the sole purpose of completing your financial transactions securely.
• Game content providers (such as Pragmatic Play, Evolution Gaming, Spribe, Ezugi, and others) who may receive anonymized session data for game performance and audit purposes.
• Analytics and security vendors who help us monitor platform performance, detect suspicious activity, and improve the user experience — all under strict data processing agreements.

We may also disclose your personal information where required by law, court order, or regulatory authority, or where disclosure is necessary to protect the rights, property, or safety of fc77, our players, or any other party. In such cases, we will notify you where permitted by law.

Payment Data and Financial Security

All payment transactions on fc77 are processed through secure, encrypted channels. We support popular Bangladeshi payment methods including bKash, Nagad, Rocket, and Upay, as well as transfers through major banks such as Dutch-Bangla Bank, BRAC Bank, City Bank, and others. When you initiate a transaction, we transmit only the necessary information to the payment provider — we do not store full mobile banking credentials, account passwords, or PIN numbers on our servers.

Transaction records, including deposit amounts and withdrawal history, are retained as required for audit and dispute resolution purposes. If you have questions about a specific transaction, our support team can assist you. All amounts are displayed in BDT (Bangladeshi Taka, ৳) unless otherwise specified.

Cookies and Tracking Technologies

fc77 uses cookies and similar tracking technologies to ensure the platform functions correctly and to understand how players interact with our site. We use two categories of cookies: essential cookies, which are required for the site to work (such as session authentication and security tokens), and analytics cookies, which help us measure page performance and improve user experience. We do not use advertising or retargeting cookies.

You can manage or disable cookies at any time through your browser's privacy settings. Please note that disabling essential cookies may affect the functionality of your fc77 account, including the ability to log in and access your betting history. Continued use of fc77 after reviewing this policy constitutes your acceptance of our cookie practices.

Data Retention

fc77 retains your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, or as required by applicable laws and regulations. In general, account information is retained for the duration of your account's active status plus an additional period for regulatory and audit purposes. If you request account closure, we will delete or anonymize your data within a reasonable timeframe, except where retention is required by law.

Transaction data, including betting records and financial transfers, may be retained for up to 7 years to comply with financial record-keeping obligations. After this period, all identifiable data is securely and permanently deleted from our systems.

Your Rights and Choices

As a player on fc77, you have the following rights with regard to your personal data. To exercise any of these rights, please contact our support team at the email address listed at the bottom of this page. We will respond to all valid requests within 5 business days of receipt.

• Right to access: You may request a copy of the personal data we hold about you, including account details, betting history, and payment records.
• Right to correction: If any of your personal data is inaccurate or incomplete, you may request that we correct or update it promptly.
• Right to deletion: You may request the deletion of your personal data, subject to legal retention requirements. We will confirm in writing what data has been deleted and what must be retained by law.
• Right to restrict processing: In certain circumstances, you may request that we limit how we use your data while a concern is being investigated.
• Right to withdraw consent: Where processing is based on your consent (such as marketing emails), you may withdraw that consent at any time without affecting the lawfulness of prior processing.

Please note that certain rights may be limited where we have legitimate legal obligations to retain or process data. We will always explain the reasons for any limitation in our response to your request.

Security Measures

fc77 employs a multi-layered security approach to protect your personal data from unauthorized access, disclosure, alteration, or destruction. Our platform is protected by industry-standard SSL (Secure Socket Layer) encryption on all data transmissions. Access to personal data is restricted on a need-to-know basis, and all staff members who handle data are trained in data protection best practices.

Despite our best efforts, no digital platform can guarantee absolute security. We encourage all players to use strong, unique passwords for their fc77 accounts, enable two-factor authentication where available, and never share their login credentials with anyone. If you suspect unauthorized access to your account, please contact our support team immediately at [email protected].

Children's Privacy

fc77 is strictly an adults-only platform. Our services are not directed at, and we do not knowingly collect personal data from, any individual under the age of 21. If we become aware that we have inadvertently collected information from a person under 21, we will take immediate steps to delete that data from our records. If you believe a minor has registered on fc77, please notify us immediately at [email protected] so we can investigate and act accordingly. Parents and guardians in Bangladesh are encouraged to use parental control software to prevent underage access to online gambling platforms.

Changes to This Privacy Policy

fc77 reserves the right to update or modify this Privacy Policy at any time to reflect changes in our practices, technology, legal requirements, or other factors. When we make material changes to this policy, we will update the "Last Updated" date at the top of this page and, where appropriate, notify registered players via email or an in-platform notification.

Your continued use of fc77 following the posting of any changes constitutes your acceptance of the revised Privacy Policy. We encourage you to review this page periodically to stay informed about how we protect your information. The most current version of this policy will always be available at fc77.vu/privacy-policy.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the way fc77 handles your personal data, please do not hesitate to get in touch with our support team. We are committed to resolving all privacy-related inquiries promptly and transparently.

You can reach us by email at [email protected]. Our support team is available to assist players across Bangladesh seven days a week. Response times for privacy-related requests are typically within 5 business days. Please include your registered username and a brief description of your request to help us assist you as efficiently as possible.